To better serve our customers, this Return Process is intended to accelerate delivery of replacement product(s) to ensure users are back into working equipment as quickly as possible.
Please Note: This is Impact'sTM standard return process. If you are an Authorized Dealer, please call us at 1-866-532-9005 or email firstname.lastname@example.org for additional return options.
No Hassle Returns
To submit a return request or warranty request, please fill out this form: impactcomms.com/warranty with the following information:
1. IMPACTTM item number and quantity
2. Batch code*
3. Description of product issue
* Impact batch codes are located on the physical item and start with the letter S, followed by 4 digits, ie: S2999
Finding the Batch Code:
IMPACTTM provides a:
Warranty coverage for defective product is limited to manufacturer defects.
Please contact us for details about our refund policy.
Please provide us with the information below and we will reply to you within 1 business day with a list of suitable dealers.